Sales Support Representative Job Description

Anovia Payments (Irving, Texas), an established company, is looking to immediately hire a full-time Sales Support Representative. 

Position Summary

The Sales Support Representative calls potential customers and, if necessary, partners to obtain statements for leads submitted. 

This is a full-time, in-house position, based in Irving, Texas.


Responsibilities

  • Provides timely and accurate information to all customers including:

    • Fellow Anovia team members

    • Partner representatives

    • Our direct merchant customers

  • Works with potential merchants and/or partners to obtain statements for the Inside Sales Representatives

  • Gathers documents from merchants in the approval process to clear pends

 

Key Qualifications

  • Excellent listening skills

  • A consistent mentality of delivering outstanding service on every call

  • Courteous demeanor on every call

  • Maintain a positive mental attitude because it comes across on every call

  • Always fostering positive customer relations seeking to find win-win solutions

  • Receive inquiries coming from various media:

    • Phone Calls

    • Email

 

Applicant must be proficient in

  • Phone and email communication skills

  • Excellent time management

  • Communication proficiency at multiple levels within the organization

  • Technical capacity – seek to learn more everyday

 

Information

  • Based in Dallas, Texas

  • Full Time, Monday-Friday 8:00-5:00

  • Non-Exempt


Note: Successful applicants must submit to a pre-employment background check and drug screen

Please send resume with cover letter and salary requirements to HR@TrustCommerce.com.